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Torontonians will begin to receive monthly Toronto Hydro bills

Posted on Sep 2, 2016 by in Scarborough | 0 comments

Get used to 12 annual Toronto Hydro bills instead of six.

Toronto Hydro customers will soon start receiving their electricity bills each month, as all electrical utilities in the province switch to monthly billing.

In a release Thursday, Sept. 1, Toronto Hydro said customers will now begin receiving bills representing about 30 days of electricity use. This change is happening in phases, and customers will begin receiving their monthly bills this fall with everyone transitioned by January.

“Monthly billing makes sense for our customers,” Toronto Hydro spokesperson Tori Glass said in a press release. “People are used to paying bills each month, such as cellphone and gas bills. This will align with other household costs and help customers keep an eye on their energy use more closely.”

Toronto Hydro said customers will receive phone messages and postcards to notify them of the change, and pre-authorized payment plans will be automatically transitioned to align with monthly billing due dates. The amount due will be debited monthly instead of bi-monthly, so customers should be aware of this change.

The Ontario Energy Board requires all electrical utilities in the province to transition to monthly billing by the end of 2016.

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